Why Us

Here's our USP

• We are specialists in technology-based call center with targeted and resulted driven tele-solutions that promises best experience customer service.
• Cater for both business-to-business (B2B) and business-to-consumer (B2C).
• We deliver better quality customer service while enriching your customer database, boosting your sales pipeline with more leads, building meaningful correspondences with your clients and advocating your brand value.
• Improve and maximize profitability by increasing productivity, especially effective in helping SMEs and start-ups to achieve outstanding lead generation results.
• We are backed with a strong corporate background and rich talent pool of well-trained agents supported by data analytics and advanced technology and facilities, enabling us to render the most effective and professional services to our clients to achieved the desired outcome.
• Working hand-in-hand with clients to identify your unique selling proposition, followed by customized solutions with fully integrate, innovative and result driven marketing campaigns and lead generation programs.
• Reactivation of dormant customers, database cleansing, robust and coherent appointment setting strategy, with cross-the-board scripting techniques. Consistently maintained a 95% client retention rate.
• Our rich experience, expertise and proven track record in the industry of BPO are the cornerstone in lessening your burden, on the other hand helping your company reap huge, unexpected benefits in less than half the time.
• We are fully dedicated to learn about your brand, products and corporate background to ensure the perfect campaigns and related programs are devised to penetrate and conquer your target market and deliver the highest possible ROI.
• We are determined to keep improving by staying abreast with the latest trend and technology to provide you with the most efficient and most impressive solutions.
• We are known as the service provider who is friendly and easy to deal with, thanks to our commitment to keep our minds and ears open, anticipating our clients’ true needs in order to fully realize their goals and ambitions.
• We boast over 200 associates, with agents supporting multiple languages from 6 different countries and 12 different locations, delivering the best call centre services from world-class facilities established in several major cities across the nation.